Glass Skin Guarantee

We believe in delivering real results with every application of our Naqaa Collagen Masks. If you don’t experience a glowing transformation after the first use, we’ve got you covered with our full refund policy, because your glow is our priority.

How to Qualify:

1- Before the Glow-Up:
Take a clear photo of your face before applying the mask, with a clock or watch visible in the frame to timestamp it.

2- During Application:
Snap a photo every 30 minutes while wearing the mask for a total of 4 hours (8 pictures). Ensure the clock or watch is visible in each photo.

3- After the Reveal:
Record a short video of yourself removing the mask.

4- Post Application:
If you’re not satisfied with your skin’s glow, reach out to our team within 7 days of receiving your order. You’ll need to return the remaining masks to qualify for a refund.

Terms:

• Refund requests must be submitted within 7 days of receiving your order.
  
• Refunds will be processed once we verify all provided evidence (photos, video, and returned items).

By following these steps, we ensure that every Naqaa customer gets the experience they deserve, and the skin to match. If you’re not glowing, we’re not satisfied!